No. You pay for homeowner’s insurance in case of natural disasters. Hail/Wind claims are considered “Act of God” claims. You cannot be penalized for opting to use your insurance.

A deductible is the amount of money a policyholder must pay out of pocket as their portion of the claim. If you file a claim and it is covered, the deductible is subtracted from the amount the insurance company gives you to pay your contractor. 

Absolutely! Labor and materials are fully guaranteed. The shingle manufacturer offers a 25+ year warranty on materials and labor to make repairs. Marathon Roofing provides a 2 year warranty on workmanship.

Yes. Marathon Roofing carries full liability insurance and workers compensation insurance.  You can rest easy knowing our company is reputable, financially secure, well established, and safe.  

We will gladly provide you with a list of local references upon request or you may look at our reviews on Google and our website. 

Our company uses asphalt shingles in architectural styles from a variety of manufacturers to suit customer needs. Our preferred suppliers are Atlas and Certainteed because of their wind resistance ratings, quality, and warranties. If specific manufacturers are requested our company will gladly use the requested product when available.

Architectural shingles are two layers of shingle material bonded together, giving them a three dimensional appearance.  They provide protection and deliver a superior appearance.  Our company highly recommends these dimensional shingles, and if not covered by your insurance our company can make this upgrade an affordable choice for homeowners.

Insurance companies typically do not cover damage to wood, underlayment, or rafters.  It is the homeowner’s responsibility to cover this cost.  However, 90% of homes only need a few pieces of wood replaced, generally near chimneys and vents. Marathon Roofing gladly replaces up to four sheets of plywood at no additional cost. If more plywood is needed, Marathon will reach out to the insurance company to ask for additional coverage. 

The estimate is provided by your insurance company.  We do all the work at their industry standard price.  Measurements, materials, and costs are compared with your insurance company to make sure no items were left out or underpaid. If any discrepancies arise, they are notified by us and adjustments are made.

The insurance and mortgage claim process can take as little as two days or up to two months.  Marathon Roofing is highly experienced in working with these companies and strives to complete the process in a timely manner. Once approved by the insurance company, the roof construction is usually completed in 1 – 3 days.

Yes! Marathon Roofing is a local company based out of Wilmington, NC and serving all of South Eastern North Carolina. Our business is permanent, and we will be around long after the storm.

Marathon Roofing provides a two year warranty on our workmanship. In addition, the manufacturers provide twenty-five year, thirty year, thirty-five year, and lifetime warranty on their products. 

What Our customers say

Kevin F. ★★★★★
“We were very happy with Marathon, and John in particular. He worked tirelessly with our insurance coverage and ended up getting us a complete roof replacement even though our insurance company only wanted to cover half. The new roof is beautiful and seems to be holding up to the recent winds and rain very well.”
Ward M. ★★★★★
“I think this is the best contractor I have encountered in 8 years in the area. John runs an exceptionally responsive and professional operation.”
Linda W. ★★★★★
“We used Marathon Roofing to replace our roof in Leland and inspect and repair our roof at Carolina Beach. This is the best customer service we have experienced since we moved here in 2007. I would highly recommend Johnathan Hakes and Marathon Roofing!!”
Yelena & Bryan ★★★★★
“We would like to express our appreciation to John, with Marathon Roofing, for his fast response and a job well done on our chimney, which was damaged by strong winds. We would recommend him to anybody who need a quality job, or help with insurance clam, as Marathon is very reliable and knowledgeable company. We couldn’t have asked for better service and would definitely use this company again in the future.”